Contact Center Solution

Ensuring business excellence with Customer Service

One call at a time, we want to make lives better for our clients and their customers. Every call – be it inbound or outbound; voice, email or chat, sales, customer service or technical support – is a direct reflection on any organization and has an effect on company's customer retention rates and corporate values. Cognatic offers latest Cloud based Contact Centre Solutions to ensure excellent and fast customer service to your clients

Hosted VOIP

Hosted VOIP is the latest technology in business phone systems. Hosted PBX - aka Hosted VoIP - is a solution that uses your internet connection and the power of the cloud to provide your business with feature-rich voice solutions - usually with more reliability and lower costs. No need to manage expensive equipment or hardware on-site. We manage the whole system and make sure it works so you can stay busy managing your business or taking care of more important IT projects.

Sip Trunking

SIP Trunking makes it easy to connect your existing PBX system to the world in minutes. Still planning around peak traffic? Not anymore. Scale up or down with virtually unlimited capacity, save on costs with per-second billing, and easily go global. Power your contact center with SIP connectivity to avoid carrier and contract management in multiple countries. Enjoy easy-to-use developer tools to extend calls into the cloud, which adds SIP connectivity to your voice applications